Recent Posts

Spring Cleaning Tips

3/1/2021 (Permalink)

SERVPRO heroes cleaning bookshelf SERVPRO technicians cleaning a bookshelf

Spring is right around the corner which means plants are blooming, the temperature is rising, and it is time for the annual deep clean we have all come to know as Spring Cleaning! This can be an intimidating and daunting process so we wanted to offer some advice to make the process more manageable. The tips below will help you clean your home from top to bottom.

  • Restock your cleaning supplies
  • Wipe down walls and ceilings
  • Reseal grout lines
  • Vacuum and shampoo rugs
  • Dust thoroughly 
  • Clean upholstery
  • Polish metal hardware
  • Wax wooden furniture
  • Ensure fire safety
  • Wash windows, screens, and treatments
  • Wax non-wood floors


Here at SERVPRO® we have been helping residents of the Lexington, Bedford, Waltham, Wayland, Weston, and Watertown areas clean their homes for over 30 years. In addition to the list above, we recommend getting your air ducts professionally cleaned to increase heating/cooling efficiency and air quality. We can also provide an extra level of carpet and upholstery cleaning where your vacuum and shampoo just don’t cut it. Finally, if you are experiencing offensive odors and the above checklist of cleaning does not remove them - give us a call. We have the expertise to effectively clean and remove unwanted odors from your home.

Institute of Inspection Cleaning and Restoration Certification (IICRC)

3/1/2021 (Permalink)

IICRC certified logo Institute of Inspection Cleaning and Restoration Certification (IICRC)

About the IICRC

The Institute of Inspection Cleaning and Restoration Certification, or IICRC, is a non-profit organization founded in 1972. The organization originally began as the International Institute of Carpet and Upholstery Cleaning Inc. but has grown to become the global organization that it is today with over 60,000 active technicians by expanding its scope. The Institute has 4 core values:

  1. Get it done: We don’t make excuses. We find solutions.
  2. Be honest: No one needs to be around to do the right thing.
  3. Embrace failure: We learn from our mistakes.
  4. One Team, One Mission: No silos. Our mission requires us to operate together.

The SERVPRO Mission

The SERVPRO Mission Statement is, “To develop a team of quality people who focus on excellent service, fairness, and mutual respect”. The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. The IICRC core values and the SERVPRO Mission Statement align with one another. Together, we have satisfied clients for over 40 years by being leaders in the industry.

We Are Here When it Matters Most

2/19/2021 (Permalink)

servpro tent and semi trucks SERVPRO emergency response storm team

According to CNN, “about 78 million Americans are currently under a winter weather alert and more than 27 million are going to bed under a hard-freeze warning”. The weather system that developed in the southern part of the country, with particularly high impact in Texas, is moving through the mid-Atlantic and east coast bringing snow, ice, and rain with it. At SERVPRO®, We are Here to Help® - our storm team has been activated and hundreds of crews are on standby to assist communities in need 24/7.

Our Highly Trained Teams Are:

  • Experts in water, fire, and mold restoration
  • Institute of Inspection Cleaning and Restoration Certified (IICRC)
  • Recommended by most insurance companies
  • Faster to any size disaster
  • Utilize advanced water inspection, extraction, and drying equipment

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Don't wait for a storm to hit to respond to water damage and have an emergency response plan in place just in case.



How to Prevent Flood Damage at Your Commercial Property

2/18/2021 (Permalink)

Photo of water damaged annual report in basement Water damage in a basement caused by flooding.

As temperatures begin to rise in the Lexington / Bedford and Waltham / Watertown / Wayland / Weston area it is time to think about potential flooding at your commercial property. As snow storms change to rain and accumulated snow melts - a sudden influx of water can cause serious damage to buildings leading to costly repairs and potential injuries. According to Statista.com there were nearly 100 deaths and approximately $3.75 billion worth of damage due to flooding in 2019 in the United States alone. 

Commercial Property Flood Prevention Tips

  • Assess: Inspect your property and identify areas where flooding could be a problem. Make repairs as needed to protect your building from water damage.
  • Basement: Check your basement for cracks and holes to patch as needed - consider a sump pump for an added layer of protection.
  • Flood Proofing: If you had issues with flooding and/or water damage in the past, consider flood proofing which will wrap your property in water resistant material.
  • Landscaping: Be sure downspouts move water away from your building and landscaping around your property is elevated to achieve the same goal.
  • Clean: Clear out downspouts, drains, gutters, and roof so water does not collect.
  • Take a Proactive Approach: Do not wait for a storm to hit to begin protecting your property, stay ahead of potentially bad weather to prepare when potential flooding or water damage could occur and have a plan in place to respond to an emergency.

After the Storm


Flood and water damage can devastate companies with an estimated 50% never reopening after a disaster. Almost all companies that are able to reopen had some sort of emergency response plan in place. If water damage is to occur give us a call and our highly trained professionals will survey the damage and give you a quote to begin restoration immediately to make it, “Like it never even happened.” Timely mitigation allows your building to reopen as soon as possible and prevent large losses in revenue. For over 30 years SERVPRO® has been providing high quality 24/7 emergency services to the Lexington-Bedford area, give us a call 781-861-0500.

Any Golf fans out there?

1/29/2021 (Permalink)

Here is a little fun fact for you on this Friday:

SERVPRO is the official cleanup and restoration partner of the Pro Golfers Association (PGA). The PGA is the highest level of competition in the field of professional golf and SERVPRO is proud to be a part of their community. Keeping golf courses clean and pristine is optimal for comfort and high quality tournaments. In past years, SERVPRO has been fortunate to show off our work and perform services for major PGA events such as The Players Championship and The TOUR Championship. We are always happy to help out our friends associated with the PGA because we understand a major draw for playing golf is the beauty and scenic environment a golf course can provide.

In addition to our partnership with the PGA, PGA Golfer Brandt Snedeker became the official our official Brand ambassador of SERVPRO last year. We are thrilled to have Brandt represent us because he stands for our core values and is an excellent professional golfer. Brandt has won several major PGA tournaments and is view respected by his peers. 

If we can provide repair, restoration and clean up services for an entity like the PGA, there is nothing we cannot do for you. We are always here for our local communities and can respond at a moments notice if you need immediate repair, restoration or clean up services in your home or business. 

24/7 Emergency Services, 365 days a year. 

We know how to take care of Your Contents

1/27/2021 (Permalink)

After fire or water damage occurs on your property, how the restoration process is handled is pivotal. Trust our team to help you restore your property and get back on your feet. Our crew prioritizes taking care of and salvaging your valuable contents after fire or water accident. 

During the fire and water restoration process, our team can conduct a "pack out" process at your request. The pack out process consists of our highly-trained team members packing up the properties contents in the affected area. After the contents are packed up, our team will temporarily move them to a safe area until the affected area is cleaned and restored. 

We know you value your contents. We value them too and want nothing more than to ensure they stay intact and unaffected. Our professional team members have countless years of training and experience and always know how to handle a situation after fire and water damage strikes. 

Fire Damage 101

1/26/2021 (Permalink)

While, fire Extinguishers are often in the very back of our minds everyday, they should never been neglected. Each year, fire extinguishers save countless lives and minimize damage. Always make sure there is a easily accessible fire extinguisher in your home, office, restaurant, etc. Fire extinguishers should be immediately visible and everyone in the building should know where one is. 

Everyone above the age of fifteen should know how to use a fire extinguisher properly. The process is quite simple but only those who have been trained on how to use one should use them. For offices and commercial spaces, it is recommended that new employees are trained on how to use fire extinguishers. Extinguishers only work properly and efficiently when the people using them know what they are doing. Contrary to popular belief, fire extinguishers do not last forever. It is recommended that they are changed out every 5 to 10 years whether or not the previous one was used. 

Last but not least fire extinguishers should be well-maintained and kept in a safe place. It never hurts to inspect them from time to time. 

Choose SERVPRO when you notice Water Damage

1/25/2021 (Permalink)

Unfortunately, no home or commercial building is immune to water damage. 

Fortunately, there are many ways to tackle water damage and mitigate it when it occurs. What makes SERVPRO superior in the water restoration industry is our up to date advanced technology and services. We are open 365 days a year 24/7 for emergency services such as water damage incidents. When water damage occurs, our team moves swiftly and promptly to help homeowners or businesses get back on their feet in no time. 

Our SERVPRO warehouse is stocked with countless Air movers, Dehumidifers, and Air Scrubbers. Want a dry surface as soon as possible after flood? Our air movers can help with it. Want to prevent mold growth after a flood? That is what our dehumiders are here for. You know that awful after smell a water leak or flood? Let our air movers take care of that for you. All top-notch portable equipment that help us get jobs done with relative ease. 

Water damage on property comes in many forms: Storms, Sewage backup, Clogs, Leaks etc. Vigilance when you notice interior water damage, can mitigate the damage and make the restoration process less stressful. Contact a professional water restoration company like us here at SERVPRO to help you with the process.

We have been serving our communities for over 50 years and there is no one we don't want to help when they deal with water loss. 

Using a Fireplace

1/22/2021 (Permalink)

Fireplaces can provide a cozy and scenic environment. With temperatures often below freezing this time of year in New England, it is the perfect time of year to utilize a fireplace if you have one. If you are a new homeowner or don't know much about fireplaces and want to know more, don't worry, you've come to the right place. 

Check, check, check 

Before fireplaces are put to use, fireplaces should first be inspected and checked for unwanted build up or blockages. This includes a assessment of your chimney. Chimney inspections before a fireplace is used is essential and should not be neglected. If you do not feel comfortable inspecting your own chimney, leave it up to the professionals. Do not assume your chimney is infallible and avoid the necessary repairs. Thousands of home fires and fire damages occur every year as a product of unsafe fireplace conditions. 

What type of wood should you use?

The best type of wood to use for fireplaces is seasoned wood. Season wood are wood pieces that have been dried out for at least one year. Season wood pieces provide a good source of fuel and heat. Wet pieces of wood should be avoided for safety reasons. 

Last but not least........

Always make sure the area is cleared around the fireplace. Furniture and appliances should be at least 5 feet away from a fireplace at all times. In addition to that, every home should have easy access to a fire extinguisher. Always know where your fire extinguisher is 

Once all of this is taken care of, create a comfy setting and enjoy the fireplace. 

Water Restoration

1/22/2021 (Permalink)

At SERVPRO, one of our specialties is water damage restoration. Our professional team knows water damage can occur anytime during the day or night, so our team is always prepared. The water mess won't clean itself up so we offer 24/7 water restoration services to ensure the water damage on your property is kept to a minimum.

Obviously no one wants to see further water damage on their property so being proactive is essential. Water leaks inside a home or building are common this time of year. Do not treat water leaks nonchalantly when you notice it. 

SERVPRO can always provide a solution to your water damage needs.

Our uniformed crew will arrive on-site usually within four hours of notification to begin providing a resolution to the water damage situation. From there, our Technicians communicate their assessment with the business manager or home owner in detail before beginning the cleanup and restoration process. Our crew is experienced and well trained. They will use their training and industrial equipment to examine the extent of the damage. Our Restoration services  include moisture detection, water extraction, dehumidification and much more. 

SERVPRO is open 24/7 & 365 days a year for   Emergency restoration services.