Recent Posts

SERVPRO is faster to Any Size Disaster

4/3/2020 (Permalink)

Despite the COVID-19 pandemic, SERVPRO is still fully functional and offers 24/7 Emergency Services. While many storms and hurricanes can be unpredictable and inflict damage, SERVPRO stays on top of things and is immediately ready to help if a disaster affects your property. 

Hurricane Preparedness 

Sometimes we never think the impossible can happen to us and we overlook it. Take the COVID-19 crisis for example. Then unfortunate situations do arise and we have to be prepared and ready when they do. Everyone needs to know exactly what to do in an effort to stay safe and minimize damage. 

Hurricane Preparedness Week

Hurricane preparedness week usually occurs every spring. This year its the week of May 3rd 2020 to May 9th 2020. It's objective is to raise awareness and help people across the world have a plan in place if they experience a hurricane or storm damage.

Please check out our Youtube channel: SERVPRO of Lexington-Bedford to see videos of our Emergency Ready Plan and learn about handy tips during storms.

Let Us Help You

If you experience hurricane or storm damage and need restoration services, do not hesitate to contact us. Our team is experienced, highly trained and ready to help as soon as they are notified. 

781-861-0500   24/7 Emergency Services

SERVPRO's Cleaning Expertise

4/2/2020 (Permalink)

SERVPRO of Lexington-Bedford and Waltham/Weston/Watertown/Wayland remains open and is available to help at this time

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training and CDC approved Cleaning products

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables

With commercial spaces we could do a cleaning and disinfecting of offices, schools, classrooms, Stairs, handrails, equipment, shelves, etc. 

While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and Massachusetts. 

If your home or business would like or needs deep cleaning services today, please do not hesitate and call our office in Waltham 781-861-0500. 

What Is Your COVID-19 Tenant Plan?

3/27/2020 (Permalink)

apartment building with text "COVID-19 TENANT PLAN?" SERVPRO professionals are available for your biohazard cleaning needs

When a tenant tests positive for COVID-19, what is your plan for the common areas?

We help property managers prepare their response to an outbreak by creating a plan in advance.

Reduce COVID-19 Transmission

Are there ways to minimize contact between tenants? Could they be asked to 

  • use different entrances?
  • limit themselves to their own floors?
  • avoid loitering in common areas?

Are knobs and other commonly touched items being cleaned regularly? If you don’t have staff onsite, is this a task a fastidious tenant would be willing to take on? 

Free Biohazard Cleaning Estimate

Call us today at 781-647-9100 or 781-861-0500 and SERVPRO of Lexington-Bedford SERVPRO of Waltham/Weston/Watertown/Wayland will provide an estimate for cleaning and disinfecting your common areas should a tenant test positive.

You’ll have no obligation, while an estimate ensures we can act faster when you call.

Stay safe! Wash your hands!

Do the 5 Campaign

3/26/2020 (Permalink)

Do the 5.

Many of you have heard that phrase recently, and for those who haven't, now you have. "Doing the 5" has taken on a very important meaning in lieu of recent events. As a society we are trying to slow and stop the spread of the COVID-19 Pandemic. Doing the 5 can help us achieve that. 

Step 1. Wash hands with soap for at least 20 seconds. Make sure your rubbing your hands together well and getting all the spots. Sing a song that is stuck in your head or hum a favorite tune of yours to help time pass! 

Step 2. When you cough or sneeze, do it into your elbow or arm sleeve. Cannot stress this step enough because bacteria and germs can spread easily if you do not cover up a cough or sneeze. Try to avoid coughing into your hands. 

Step 3. Do not touch your face, nose or eyes often during this time. Humans touch parts of their face countless times throughout the day, we get it, we all cannot help but touch are faces from time to time but do your best to avoid doing so. 

Step 4. Do maintain distance from others often. Whether it is at home or in public, try to give yourself and others at least 6 feet of space apart. It can go a long way. 

Step 5. Stay Home if you can! One of the safest places we can be at this time is in the comforts of our home. If you can work from Home, try your best to do so. As a society, we need to take this pandemic seriously and flatten the curve ASAP. By having most people stay at home we can minimize the spread of the COVID-19 and get past this sooner. 

Overall, pretty straightforward steps and they are easy to follow! Let's all do all of them frequently and everyday!

Cleaning Daily Items

3/24/2020 (Permalink)

During these unprecedented times, The CDC has strongly recommended the daily cleaning of the following items: 

-Door Knobs

-Light Switches


-Phones, IPads, and Tablets 

-Tables and Counter Tops

-Bathroom appliances 

Of course cleaning should not just be limited to just those items during this COVID-19 pandemic and everyone needs to be vigilant and proactive during this time. 

In recent weeks the EPA has put out a list of disinfectants that have proven to be an effective cleaning tool: Clorox Disinfecting Wipes, Clorox Disinfecting Spray, Lysol Clean and Fresh Multi-Surface Cleaner and Oxycide Daily Disinfectant cleaner. 

If you would like cleaning assistance during this time, our SERVPRO professionals are trained to adhere to the highest cleaning and sanitation standards. 

Our SERVPRO professionals can conduct a Proactive Cleanup for your property or facility as long as there is no active known threat of COVID-19. Cleaning and disinfecting would only apply to the current state of the property and contents. It is important to know a proactive cleanup cannot guarantee killing the COVID-19 if an infected person were to enter and occupy the area that was cleaned. 

Here at SERVPRO, we can remove biohazardous material and use our specialize training and cleaning products to assist you.

Please get in touch with our office in Waltham if you would like our help. We are always ready!

Regarding the Coronavirus

3/12/2020 (Permalink)

There has recently been an outbreak of a respiratory disease caused by a novel Coronavirus also known as the COVID-19. The Coronavirus was first detected in Wuhan, China months ago and has spread to 60 locations internationally as far as we know. One of those locations is the United States. 

  • SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards.
  • SERVPRO is performing all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.
  • SERVPRO’s proprietary cleaning agent, SERVPROXIDE, is an EPA-certified, hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porous surfaces.
  • There is currently no product tested against this particular strain of the Coronavirus.
  • Proactive cleaning will not prevent or protect the building from future contamination if an infected person was to enter and occupy the building.

SERVPRO's Cleanup Protocol regarding the matter

SERVPRO professionals can perform proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. Please note and acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. If you would like our SERVPRO Franchise to assist you during this time or if you have any questions, please contact our office in Waltham at 781-861-0500. 


The CDC encourages cleaning of high-touch surfaces as counters, tabletops, doorknobs, light switches, toilets, phones, tables at a minimum.  The CDC also recommends washing your hands often with soap for at least 20 seconds and limiting touching your face such as your eyes, nose and mouth. 

Our Step by Step Water Damage Process

2/25/2020 (Permalink)

Water Damage can be a scary process......

But not if you rely on SERVPRO!

If you experience Water Damage in the future, do not fear, we are one of the trusted leaders in restoration for a reason. 

Here is a step by step process on how we operate once we are notified of Water loss. 

First Step: Contact us. 

Here at SERVPRO we offer 24/7 round the clock emergency services. We are always ready to help and make ourselves available for emergencies. The sooner we are notified the sooner we can get to work and mitigate to issue. Water damage can get worse the longer you wait so please contact us ASAP!

Second Step: The Estimate

Once we are notified of the situation, we brief one of our experienced production managers and then send them out to you. Their job is to assess and inspect the situation, give you a price for the restoration process and provide advice. 

Step Three: Once our Production manger is done and completes the estimate, we will go over the situation with our certified technicians and they will begin the job ASAP. Here at SERVPRO we have advanced water extraction equipment to remove water from your home quickly and effectively. Our technicians will help you document when they are on-site. 

Step four: The Drying Process

Once the water extraction is complete, we place drying machines and dehumidifiers to make sure the space is as dry as possible. The drying process usually takes a few days and equipment is left there overnight but that is to ensure an effective process. 

Step Five: Follow up

After a couple days, our crew will monitor and check in on the drying situation. If the drying process is complete. our technicians will remove the equipment from your property. Here at SERVPRO we also have anti-microbial cleaning products. Before our technicians are done they will clean the area that was serviced to minimize to possibility of mold growing there. 


Last but not least, our crew will continue to aid you in the restoration process. In most cases we work with your insurance carrier and communicate with adjusters. 

With an easy step by step process like this there is no reason to fear or panic! 

To reach our office please call: 781-861-0500

Our Commercial Cleaning Services

2/5/2020 (Permalink)

We are SERVPRO and we are always ready to help. Is your business starting to look worn down and full of unwanted substances? Well, lucky for you our professional, well-trained team here at SERVPRO can help you out. Does your business building have a bad odor or significant flood damage? Here at SERVPRO our goal is to help your business get back up and running and make a messy situation "Like it never happened". 

Here at SERVPRO of Lexington-Bedford and Waltham, Weston, Watertown, Wayland we offer a variety of cleaning services to cater to your business's needs. We can clean your Air ducts and HVAC systems, remove biohazard containments, clean your carpets, upholstery, drapes, and blinds. We also specialize in cleaning floors, ceilings and doing odor removal. 

While we are known for our prompt fire and water restoration services, we also take general cleaning very seriously. 

You can always count on us! 

Have questions or want to schedule us? Call our office today at 781-861-0500

Let SERVPRO help your Business

2/5/2020 (Permalink)

At SERVPRO we prioritize you and your business. When your business suffers fire or water damage, we know you want to get up and running again as soon as possible. That is why we offer prompt, round the clock 24/7 Emergency Services for Fire and Water clean up. We always have members on our team on-call and ready to go even when our office is closed. 

The longer the mess festers, the worse and more costly it can get. That is why SERVPRO believes in having multiple trained crews and a rapid response program. 

Here at SERVPRO we believe and do our absolute best to abide by our 1-4-8 Code. With those of you not familiar with SERVPRO's 1-4-8 program, here is the breakdown. 

When a fire damage or water damage emergency occurs on commercial property, we respond to the emergency call within hour. We will then piece together and put a plan in place for one of our crews to arrive on-site and address the issue within hours. Finally, within hours an estimate for the restoration will be discussed with a property manager or insurer. 

Our main goal here at SERVPRO is to make an unfortunate situation "Like it never even happened."

Do not hesitate to contact SERVPRO when you need our services!

Have you Familiarized yourself with ERPs?

2/4/2020 (Permalink)

Business and commercial owners, Have you heard the term ERPs before?

Emergency Ready Plans, abbreviated as ERPs, can help companies and organizations prepare to recover from a disaster. 50% of businesses will not recover from a disaster.

On the bright side, of those that do, 75% of those businesses had an ERP in place. 

Our marketing team here at SERVPRO conducts free and friendly ERP Presentations. Contact our office to schedule one for your business today. 

Aside from mitigating the damage to your property, Emergency plans are also essential because many emergency plans help prepare to get everyone out of the building quickly. Safety is everyone's concern and always a top priority. 

SERVPRO's emergency ready profile can help get business's back in business ASAP.

Some advantages of an ERP are:

  • A faster response time to any disaster
  • Employees know how to react (e.g shutting off water)
  • Damage can be minimized
  • Expense can also be minimized
  • A digital copy which is easy to share

What SERVPRO does:

  • Tag shutoffs
  • Gather Important contact info
  • Put all info into a hard copy report and a mobile app which allows all info at your fingertips