SERVPRO of Lexington-Bedford and SERVPRO of Waltham / Weston / Watertown / Wayland Employee Photos

Steve Taylor

Steve is the owner and General Manager of SERVPRO of Lexington-Bedford. Steve’s parents previously owned this franchise starting in 1984 and retired in 2014. Steve started working for his parents during school vacations and quickly became a Crew Chief in 1987. Steve has many years of experience and has seen all types of disasters, making him a very resourceful owner. Steve has received over 20 certifications from the IICRC, ASCR, IQIA, and DDI, including Applied Structural Drying, Applied Microbial Remediation, Master Water Restorer, and Master Fire & Smoke Restorer. Steve has been a Waltham resident for a little over 3 years. Steve focuses on growing his franchises, developing and managing his team of highly trained professionals, and creating great business relationships.

Dave Taylor

Dave is the Operations Manager for SERVPRO of Lexington-Bedford. His parents previously owned this franchise where he gained many years of experience in the industry. In addition to his many industry certifications, Dave has distinguished himself as an expert in the Xactimate property claim estimating program and the various ASTI/IICRC standards applicable to the restoration industry. Dave lives in Londonderry, NH with his wife, son, and daughter. 

SERVPRO Male Employee with black shirt on

Nicholas Sturgeon

Nick is a Project Manager here at SERVPRO of Lexington-Bedford. Nick has been with us since the Fall of 2016. Before starting his career in restoration, Nick was a dedicated EMT and firefighter for 7 years. Nick is a certified Water Damage Restoration technician (WRT), and Fire & Smoke Restoration Technician (FSRT) by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Nick has also been presented with two of our W.O.W awards. In Nick’s free time he is busy being a single dad to his daughter, volunteering after disasters strike, and travelling the world.

SERVPRO Male employee in black shirt

Christopher Mack

Chris joined our team in September of 2019 and is one of our Production Managers here at SERVPRO in Waltham. If you set up an estimate with us, there is a good chance Chris will be the person to meet with you and assess the situation. Chris has many years of experience in the restoration industry under his belt and always looks forward to helping whoever he can. 

Roy Ribas

Roy is the Office Manager here at SERVPRO of Lexington-Bedford. Roy started working with us in October of 2018 and has almost 6 months of experience in restoration. Since working with us he has won one of our W.O.W awards. Roy enjoys watching football and is a huge fan of the Patriot’s.

SERVPRO Male Employee with black hoodie on

Fernando Lopez

Fernando is one of our Crew Chiefs here at SERVPRO. Fernando is from Waltham and started working with us this summer. In his free time, Fernando likes to read and listen to music. His favorite thing to watch on TV is the show Lucifer. The thing he likes most about working for SERVPRO is communicating with his co-workers and supervisors. 

Headshot of technician Michael Williams, male employee

Michael Williams

Mike is a Crew Chief at SERVPRO of Lexington-Bedford & Waltham/Weston/Watertown/Wayland. He has been with the company since 2014, bringing many years of experience to his position. He is from Ayer, MA, and attended West High School in Manchester, NH. He spends most of his free time with his wife and 2 kids. He enjoys watching anything Marvel or DC on television and is an animal lover. He has 2 dogs, 2 cats, 8 bunnies, and fosters pets for adoption. 

Headshot of marketing support coordinator Aaron Roy, male employee

Aaron Roy

Aaron is the Marketing Support Coordinator for SERVPRO of Lexington-Bedford & Waltham/Weston/Watertown/Wayland. He is from Saco, ME and graduated from UMASS Boston with a degree in psychology. Aaron started working for the company in February of 2021. He spends his free time riding his dirtbike or snowboard depending on the season. Aaron lives in Arlington with his wife and 2 cats who he loves dearly. His favorite show right now is Jeopardy! 

headshot of technician Elijah Williams

Elijah Wiliimas

Elijah is a Technician at SERVPRO of Lexington-Bedford and Waltham/Weston/Watertown/Wayland. He is from Bloomington, Indiana originally but attended Waltham High and some courses at Mass Bay. Elijah spends his free time playing sports and video games. His favorite television show is Family Guy.

headshot of crew chief Steve Bailey

Steven Bailey

Steve is a Crew Chief at SERVPRO of Lexington-Bedford and Waltham/Weston/Watertown/Wayland. He is from Lowell and went to high school in Dracut. Steve started working for SERVPRO in 2010 at nineteen years old while becoming a father. He enjoys the learning curve and the process of helping our customers here at SERVPRO. In his free time, he tries not to spend too much time watching TV, instead playing sports and spending time with his children. 

Headshot of Crew Chief Jake Couturier

Jake Couturier

Jake is a Crew Chief at SERVPRO of Lexington-Bedford & Waltham/Weston/Watertown/Wayland. He is originally from Londonderry, NH where he went to high school. He attended UMASS Lowell for chemical engineering and has been working at SERVPRO since 2014 when not in school. In his free time, Jake enjoys riding his dirtbike, scuba diving, listening to + making music, and hanging out with his friends. His favorite TV shows are Shameless, South Park, and Breaking Bad. Jake's favorite things about working at SERVPRO are meeting different people and helping them, along with always doing different things while at work.