Step 1: 24 Hour Emergency Contact 

This process begins as soon as you contact us. Our team at SERVPRO of Lexington-Bedford is available 24 hours a day for any kind of water damage, big or small. When water damage occurs in your home, it is crucial to take action as soon as possible. As soon as you suspect or notice water damage we need to get a crew on site quickly to assess and stop more damage from happening.  If water damage goes unattended for as little as 24 hours, it can cause significant damage to your property. Getting our team on site fast can help stop the damage from progressing, and allows us to be able to restore your home or business. 

We Answer the Phone Ready to Help
Call Today - (781) 861-0500

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington-Bedford and SERVPRO of Waltham / Weston / Watertown / Wayland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment