Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When our crew arrives to a water loss, we start with a detailed inspection of your home or business. This assessment also includes a damage assessment. While performing this step, our highly trained technicians are trying to determine the scope of the damage. With this assessment they are able to determine the source of the moisture in your home or business. Once they determine this, it allows them to be able to strategize a plan of action. Once the assessment is done our team of highly trained technicians are able to begin the next step, which is to extract the water from your property. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction