Commercial Fire Restoration in Lexington, Mass.
After a fire in your Lexington facility, your overwhelming concern may be “When will we be back in business?” Here at SERVPRO of Lexington-Bedford we have been helping businesses minimize their losses and downtime following a commercial fire loss for thirty-five years.
1-4-8 Commercial Fire Response
When you call us to report your fire, no matter what time of day or night, you will speak with a customer service professional who will initiate SERVPRO’s 1-4-8 emergency response.
One – you will be speaking with someone in our franchise certified in fire restoration within one hour tops. One hour is the promise, but our average is around twenty minutes.
Four – you will have someone from our franchise at your facility within four hours. That’s the SERVPRO promise, but again, we usually beat that. We understand you need help immediately and send our crews as quickly as possible to secure the scene.
Eight – your adjuster will have a scope of the job within eight business hours. We want to be as transparent as possible so you understand the work that must be completed and can plan for how long that may take.
Commercial Fire Restoration
Every fire job is different, but these are some of things we will address when restoring your facility:
- Water Damage
- Air Quality
- Salvage Sort
- Soot Cleaning
In general, your first responsibility is to ensure everyone’s safety by securing the property and turning off utilities if warranted.
You will likely have water damage stemming from the efforts of firefighters to control the blaze. This will need to be dried before cleaning can begin.
The air inside your facility will contain harmful chemicals and particulates. Our commercial fire restoration crew will don the appropriate safety gear, set up containment if needed to keep contaminated areas isolated, and begin filtering the air to remove particulates.
Many items will be salvageable, especially if we can get in and starting drying right away. Others will not. We will help you understand what we may be able to save and what is better to be discarded and replaced.
Finally, you need the soot cleaned from every surface the smoke reached, including inside your HVAC ductwork.
Here To Help
SERVPRO of Lexington-Bedford is here to help in your time of need. Should your Lexington facility suffer a fire, call us immediately at 781-861-0500. We want to minimize the damage and get you back in business as soon as possible.